Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Property owners are not required to accept Section 8 tenants unless local ordinances or housing authority agreements in your area mandate participation. We recommend verifying applicable San Antonio and Texas regulations; we’ll also advise you on compliance and how participation — if chosen — can affect tenant pools and income stability. -
Are you licensed?
Yes. We are a licensed property management company serving San Antonio and surrounding Texas markets, operating under industry standards and local regulations to protect owner assets and ensure professional, compliant management. -
Can you put the money directly into my account?
Yes. We offer direct deposit for owner disbursements to ensure timely, secure transfers of rental income, accompanied by transparent reporting so you can track funds and expenses. -
Do I get to see the lease or sign it?
You will have the opportunity to review the lease agreement before execution. We typically handle lease signing and day-to-day administration on your behalf, but we will involve you when owner approval is required or if you prefer to sign. -
Do you sell real estate too?
Yes, we do sell real estate as well. If you’re interested in buying or selling a property, our team can help guide you through the process and provide recommendations tailored to your needs. Contact us to discuss your goals and how we can assist with your real estate transactions. -
How and when do I get my checks?
We pay owners on or before the 10th of each month, after collecting rent and accounting for any expenses. Payments are sent via direct deposit or check, along with detailed statements outlining income, deductions, and maintenance costs. -
How is rent collection handled?
We manage rent collection using multiple convenient payment methods, including online portals, to maximize on-time payments. Late payments are pursued according to lease terms and our consistent, documented procedures to protect your cash flow. -
How long of a lease do you sign?
We typically pursue lease terms that balance market conditions and owner objectives; one-year leases are common, but we can arrange shorter or longer terms based on your strategy and tenant needs. -
How much security deposit do you charge the tenant?
Our standard security deposit is equal to one month's rent. -
How soon can you start managing my property?
We can begin as soon as management agreements are signed and the property is ready for leasing or turnover. We’ll outline a clear onboarding checklist to minimize vacancy and get units marketing-ready quickly. -
What type of properties do you manage?
We manage single-family homes, multi-family units, and condos across San Antonio and nearby Texas markets, applying investment-focused practices to protect value and reduce vacancy. -
What type of reports do I get and how often?
Owners receive regular financial statements and property reports detailing rent collection, expenses, maintenance activity, and occupancy status. Frequency can be customized, and additional reports are available upon request to ensure transparency and informed decision-making. -
Who holds the tenant security deposit?
Security deposits are held in accordance with local law, typically in a dedicated account or trust. We manage deposit accounting and return procedures transparently and in compliance with applicable Texas and local regulations.

